Quality of Service Guarantee:
Tailored Luxury Guarantees that all passengers will be picked up in a clean vehicle of their choice at the time of their choosing by a professional verified and background checked driver. All Drivers will arrive a minimum of 10 minutes prior to scheduled pickup with beverage, snack, climate and music of their choice. Our goal is to not only provide friendly professional service but to tailor each ride to your liking so that every ride feels like you’re with your own personal driver.
Cancellation Policy:
The deposit for all bookings is fully refundable up to 48 hrs prior to scheduled pickup. Rides that are not confirmed 24 hrs prior to scheduled pickup will be cancelled and the deposit will not be refunded. If a rider is more than 30 mins late for their scheduled ride a 20% fee will be added to the riders bill. If any rider is caught smoking in a non smoking vehicle they will be charged a full day booking fee to account for the accommodations that must be made for the following non smoking passengers such as rescheduling and a full detail cleaning.
Privacy Policy:
This website will not collect and store any personal credit card information except for payment and identity verification purposes. Also no information will be sold to any third party sites or advertisers.